ringcentral - How to Query for RingOut Call Duration

Question

I have a requirement to record the details of calls initiated by RingOut upon completion of the call. I'm successfully polling the Ring Out Status until the call is finished, but I can't find a way to then query for the User Call Record for the completed RingOut. Is there a way to get the Session Id for a RingOut call which can be used to retrieve the User Call Record and/or query for a User Call Record using a RingOut Id? Better yet, can I create a subscription which will notify my service when a RingOut call is completed?

Answer 1

尝试使用推送通知来订阅详细的扩展存在事件，而不是使用轮询。在通知负载中，您将能够检测到呼叫的状态。更多信息可以在这里找到https://developers.ringcentral.com/api-reference/Detailed-Extension-Presence-Event

希望这有帮助！

环中央