在某些 Outlook 邮箱中，它不会在 Office 上下文邮箱中提供邮箱电子邮件 ID。它仅发生在某些邮箱帐户中。不适合所有人。有没有人遇到过这个问题？
没有获得邮箱 ID 的原因可能是什么？
我正在尝试使用以下命令从用户配置文件访问电子邮件 ID：
Office.context.mailbox.userProfile.emailAddress
我已经记录了整个用户个人资料，但在其中找不到邮箱电子邮件 ID。
Office.context.userProfile：
{"$$d__getDisplayName$p$0": function (){return b.apply(a,arguments)}, "$$d__getEmailAddress$p$0": function (){return b.apply(a,arguments)}, " $$d__getTimeZone$p$0": function (){return b.apply(a,arguments)}, "$$d__getUserProfileType$p$0": function (){return b.apply(a,arguments)}, "_data$ p$0": {"_data$p$0": {"attachments": [{"attachmentType": 0, "contentType": "application/octet-stream", "id": "AAMkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNABGAAAAAAAScTof+QIKS4tDDog5ifPPBwBc63luyEElTKdkOmKxCJ+wAAAAAAEMAABc63luyEElTKdkOmKxCJ+wAACKOm4aAAABEgAQAFZrqIFbyfBJtvjbE7hSnoo= ", "isInline": false, "name": "citrix-xenmobile-worx-mobile-apps-overview.pdf", "size": 2282605}, {"attachmentType": 0, "contentType": "application/octet-stream", "id": "AAMkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNABGAAAAAAAScTof+QIKS4tDDog5ifPPBwBc63luyEElTKdkOmKxCJ+wAAAAAAEMAABc63luyEElTKdkOmKxCJ+wAACKOm4aAAABEgAQAGNiE5qMZeBIpETDR6IMuu4=", "isInline": false, "name": "xxxxxx-overview.pdf", "size": 1331472}, {"attachmentType": 0, "contentType": "application/octet-stream", "id": "AAMkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNABGAAAAAAAScTof+QIKS4tDDog5ifPPBwBc63luyEElTKdkOmKxCJ+wAAAAAAEMAABc63luyEElTKdkOmKxCJ+wAACKOm4aAAABEgAQAIrqasfNYRFAnC8BKy2yZ90=", "isInline": false, "name" : "xxxxxx-exchange-2013.pdf", "size":81489}], "cc":null, "conversationId": "AAQkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNAAQAOU92M54RSlIl2w85HL0Gag=", "dateTimeCreated": 1528693025000, "dateTimeModified": 1528693026000, "dateTimeSent": 1528692997000, "entities": {"Addresses": null, "Contacts": null, "EmailAddresses":空，“会议建议”：空，“电话号码”：空，“任务建议”：空，“Urls”：空}，“错误”：假，“ewsUrl”：”实体”：{“地址”：空，“联系人”：空，“电子邮件地址”：空，“会议建议”：空，“电话号码”：空，“任务建议”：空，“网址”：空}，“错误” ：假，“ewsUrl”：“实体”：{“地址”：空，“联系人”：空，“电子邮件地址”：空，“会议建议”：空，“电话号码”：空，“任务建议”：空，“网址”：空}，“错误” ：假，“ewsUrl”：“https://exch2016mbx01.hostingcloudapp.net/EWS/Exchange.asmx ", "filteredEntities": null, "from": {"address": "xxxxxslxxxai@insify6.onmicrosoft.com", "appointmentResponse": 0, "name ": "xxxxxslxxxai@insify6.onmicrosoft.com", "recipientType": 7}, "hostVersion":"16.13.1 (180523.04)",
"id":"AAMkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNABGAAAAAAAScTof+QIKS4tDDog5ifPPBwBc63luyEElTKdkOmKxCJ+wAAAAAAEMAABc63luyEElTKdkOmKxCJ+wAACKOm4aAAA=",
"internetMessageId": "BM1PR0101MB1378AA29CE35685ED42BF240AA780@BM1PR0101MB1378.INDPRD01.PROD.OUTLOOK.COM",
“itemClass”：“IPM.Note”，“itemType”：1，“location”：“”，“normalizedSubject”：“Mail room XXXXXX”，“permissionLevel”：2，“restUrl”：“”，“sender”： {“地址”：“xxxxxslxxxai@insify6.onmicrosoft.com”，“appointmentResponse”：0，“名称”：“xxxxxslxxxai@insify6.onmicrosoft.com”，“recipientType”：7}，“主题”：“邮箱 XXXX ", "to": [{"address": "YYYYYY@xyz.com", "appointmentResponse": 0, "name": "YYYYYY", "recipientType": 1}], "userTimeZone": "印度标准时间", "wasSuccessful": 1}, "_permissionLevel$p$0": 3}}
前景诊断：
{"host": "Outlook", "platform": "Mac", "version": "16.13.523.1"}
对于同一个帐户，如果我在浏览器中打开它会给出以下响应：
{
"$$d__getDisplayName$p$0": function(){
returnb.apply(a,
arguments)
},
"$$d__getEmailAddress$p$0": function(){
returnb.apply(a,
arguments)
},
"$$d__getTimeZone$p$0": function(){
returnb.apply(a,
arguments)
},
"$$d__getUserProfileType$p$0": function(){
returnb.apply(a,
arguments)
},
"_data$p$0": {
"_data$p$0": {
"attachments": [
{
"attachmentType": 0,
"contentType": "application/octet-stream",
"id": "AAMkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNABGAAAAAAAScTof+QIKS4tDDog5ifPPBwBc63luyEElTKdkOmKxCJ+wAAAAAAEMAABc63luyEElTKdkOmKxCJ+wAACKOm4aAAABEgAQAFZrqIFbyfBJtvjbE7hSnoo=",
"isInline": false,
"name": "citrix-xenmobile-worx-mobile-apps-overview.pdf",
"size": 1688944
},
{
"attachmentType": 0,
"contentType": "application/octet-stream",
"id": "AAMkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNABGAAAAAAAScTof+QIKS4tDDog5ifPPBwBc63luyEElTKdkOmKxCJ+wAAAAAAEMAABc63luyEElTKdkOmKxCJ+wAACKOm4aAAABEgAQAGNiE5qMZeBIpETDR6IMuu4=",
"isInline": false,
"name": "citrix-xenmobile-technology-overview.pdf",
"size": 985344
},
{
"attachmentType": 0,
"contentType": "application/octet-stream",
"id": "AAMkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNABGAAAAAAAScTof+QIKS4tDDog5ifPPBwBc63luyEElTKdkOmKxCJ+wAAAAAAEMAABc63luyEElTKdkOmKxCJ+wAACKOm4aAAABEgAQAIrqasfNYRFAnC8BKy2yZ90=",
"isInline": false,
"name": "citrix-netscaler-datasheet-microsoft-exchange-2013.pdf",
"size": 60755
}
],
"consentMetadata": null,
"conversationId": "AAQkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNAAQAOU92M54RSlIl2w85HL0Gag=",
"dateTimeCreated": 1528693025000,
"dateTimeModified": 1528719978000,
"dateTimeSent": 1528692997000,
"endNodeUrl": null,
"entities": {
"Addresses": null,
"Contacts": null,
"EmailAddresses": null,
"IsLegacyEntityExtraction": true,
"MeetingSuggestions": null,
"PhoneNumbers": null,
"TaskSuggestions": null,
"Urls": null
},
"entryPointUrl": "https://localhost:8000/web-addin/index/read",
"ewsUrl": "https://webmail.hostingcloudapp.com/EWS/Exchange.asmx",
"extensionId": "504c90a8-b38d-4fe7-1234-eed812c585b5msgReadOpenPaneButton",
"filteredEntities": {},
"from": {
"address": "sravani@insify6.onmicrosoft.com",
"name": "sravani@insify6.onmicrosoft.com",
"recipientType": 3
},
"hostVersion": "15.1.1261.35",
"id": "AAMkAGVhYzA1NmRmLTRiZjUtNDEwMS1hMWMxLTZlM2RjMWVhMTQzNABGAAAAAAAScTof+QIKS4tDDog5ifPPBwBc63luyEElTKdkOmKxCJ+wAAAAAAEMAABc63luyEElTKdkOmKxCJ+wAACKOm4aAAA=",
"internetMessageId": "<BM1PR0101MB1378AA29CE35685ED42BF240AA780@BM1PR0101MB1378.INDPRD01.PROD.OUTLOOK.COM>",
"isRead": true,
"itemClass": "IPM.Note",
"itemType": 1,
"marketplaceAssetId": null,
"marketplaceContentMarket": null,
"normalizedSubject": "Mail room 2018-06-11T10:25:53.072844",
"overrideWindowOpen": false,
"owaView": "ThreeColumns",
"permissionLevel": 2,
"restUrl": "https://webmail.hostingcloudapp.com/api",
"sender": {
"address": "sravani@insify6.onmicrosoft.com",
"name": "sravani@insify6.onmicrosoft.com",
"recipientType": 3
},
"subject": "Mail room 2018-06-11T10:25:53.072844",
"timeZoneOffsets": [
{
"end": 8640000000000000,
"offset": 330,
"start": -8640000000000000
}
],
"to": [
{
"address": "james@xenovus-americana.com",
"name": "James",
"recipientType": 2
}
],
"userDisplayName": "James",
"userEmailAddress": "james@xenovus-americana.com",
"userProfileType": "enterprise",
"userTimeZone": "India Standard Time"
},
"_permissionLevel$p$0": 3
}
}
Outlook webclient 诊断信息：
{“主机”：“Outlook”，“平台”：“OfficeOnline”，“版本”：“16.0.8004.1000”}
如果我在不同的机器外观中配置相同的帐户，它就可以工作。此外，如果我在同一个 Outlook 客户端中配置不同的邮件帐户，那就可以了。此问题仅出现在某些特定的 Outlook 客户端和邮件帐户组合中。
添加了更多信息以了解该问题。