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Our sales team didn't receive the order confirmation email for 5 different orders. The cause of this problem is still unknown but they are asking if we can send the order confirmation emails to them again, without sending it to the client.

The "Send email" button on the order detail page is correctly sending the mail but there is no way to prevent the client to receive it.

Is there some way we could send this email to the sales team only, whether it's via the back office or, if not possible, programmatically ?

Thank you for you answers

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1 回答 1

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我们最终决定制作一个脚本以编程方式发送电子邮件。该脚本已在以下位置创建：

/shell/resendEmails.php

您只需要更改顶部参数。电子邮件将发送到此地址，而不是客户的地址。销售团队将收到通常的副本。

代码本身主要是函数的副本，并Mage_Sales_Model_Order::sendNewOrderEmail()进行了一些修改

要执行脚本，您需要访问页面：http: //YOUR-SITE-URL.com/shell/resendEmails.php

（或任何您的脚本名称）。

<?php
        require '../app/Mage.php';
        Mage::app();

        /********************************
        *   Please modify the following parameters
        ********************************/

        //The orders for you wich you want to send again the confirmation email
        $order_numbers=array(
            'xxxxxxx',
            'yyyyyyy',
        );

        //Your email address (the email will be send to this address instead of to the customer's)
        $custom_email="YOUR.EMAIL@ADDRESS.com";
        $custom_name="YOUR NAME";
        /**********************************
        *   Please modify the above parameters
        **********************************/


        foreach ($order_numbers as $increment_id){

            $this_order = Mage::getModel('sales/order')->loadByIncrementId($increment_id);

            $storeId = $this_order->getStore()->getId();


            // Get the destination email addresses to send copies to
            $method = new ReflectionMethod(get_class($this_order), '_getEmails');
            $method->setAccessible(true);
            $send_to=$method->invoke($this_order,$this_order::XML_PATH_EMAIL_COPY_TO);
            $copyTo=$send_to;

            $copyMethod = Mage::getStoreConfig($this_order::XML_PATH_EMAIL_COPY_METHOD, $storeId);

            // Start store emulation process
            $appEmulation = Mage::getSingleton('core/app_emulation');
            $initialEnvironmentInfo = $appEmulation->startEnvironmentEmulation($storeId);

            try {
                // Retrieve specified view block from appropriate design package (depends on emulated store)
                $paymentBlock = Mage::helper('payment')->getInfoBlock($this_order->getPayment())
                    ->setIsSecureMode(true);
                $paymentBlock->getMethod()->setStore($storeId);
                $paymentBlockHtml = $paymentBlock->toHtml();
            } catch (Exception $exception) {
                // Stop store emulation process
                $appEmulation->stopEnvironmentEmulation($initialEnvironmentInfo);
                throw $exception;
            }

            // Stop store emulation process
            $appEmulation->stopEnvironmentEmulation($initialEnvironmentInfo);

            // Retrieve corresponding email template id and customer name
            if ($this_order->getCustomerIsGuest()) {
                $templateId = Mage::getStoreConfig($this_order::XML_PATH_EMAIL_GUEST_TEMPLATE, $storeId);
                $customerName = $this_order->getBillingAddress()->getName();
            } else {
                $templateId = Mage::getStoreConfig($this_order::XML_PATH_EMAIL_TEMPLATE, $storeId);
                $customerName = $this_order->getCustomerName();
            }

            $mailer = Mage::getModel('core/email_template_mailer');
            $emailInfo = Mage::getModel('core/email_info');
            $emailInfo->addTo($custom_email, $custom_name);
            if ($copyTo && $copyMethod == 'bcc') {
                // Add bcc to customer email
                foreach ($copyTo as $email) {
                    $emailInfo->addBcc($email);
                }
            }
            $mailer->addEmailInfo($emailInfo);

            // Email copies are sent as separated emails if their copy method is 'copy'
            if ($copyTo && $copyMethod == 'copy') {
                foreach ($copyTo as $email) {
                    $emailInfo = Mage::getModel('core/email_info');
                    $emailInfo->addTo($email);
                    $mailer->addEmailInfo($emailInfo);
                }
            }

            // Set all required params and send emails
            $mailer->setSender(Mage::getStoreConfig($this_order::XML_PATH_EMAIL_IDENTITY, $storeId));
            $mailer->setStoreId($storeId);
            $mailer->setTemplateId($templateId);
            $mailer->setTemplateParams(array(
                    'order'        => $this_order,
                    'billing'      => $this_order->getBillingAddress(),
                    'payment_html' => $paymentBlockHtml
                )
            );
            $mailer->send();
        }?>
于 2015-08-20T05:17:12.550 回答