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重启、和中安装了 OTRS 4.0.5 ，同时加载http://localhost/otrs/index.pl

该页面未加载，它给出：

致命错误 - 前端 -OTRS 4

索引页面没有打开，我需要一些帮助找出原因。

我的错误日志是

[Tue Apr 28 15:23:56 2015] -e: DBI connect('database=otrs;host=127.0.0.1','otrs',...) failed: Can't connect to MySQL server on '127.0.0.1' (13) at /opt/otrs//Kernel/System/DB.pm line 184
ERROR: OTRS-CGI-72 Perl: 5.10.1 OS: linux Time: Tue Apr 28 15:23:56 2015

Message: Can't connect to MySQL server on '127.0.0.1' (13)

Can't write '/opt/otrs/var/tmp/CacheFileStorable/TemplateProvider/4/f/4fd2983f3605888b9d72424fb64ba2a1': Permission denied

Can't write '/opt/otrs/var/tmp/CacheFileStorable/TemplateProvider/3/9/39285138ef78930f9c3f9d967fbdd6bb': Permission denied

Can't write '/opt/otrs/var/tmp/CacheFileStorable/TemplateProvider/e/7/e73a715153f074752e829500e76f765b': Permission denied

mkdir /opt/otrs/var/tmp/CacheFileStorable/TemplateProvider/3/d: Permission denied at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 88
Can't write '/opt/otrs/var/tmp/CacheFileStorable/TemplateProvider/e/6/e6f4f8c1130924d59deb478d08f08e5e': Permission denied

提前致谢！

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2 回答 2

1

您应该禁用 SELinux 或添加策略。

要禁用 SELinux，请编辑/etc/selinux/config并替换并设置SELINUX=disabled

此处描述了 OTRS 的示例策略：http: //forums.otterhub.org/viewtopic.php?t=20669# p86818

于 2015-11-10T09:07:31.630 回答
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这是 SELinux 限制对文件系统的访问。您需要设置一个例外或完全禁用 SELinux。

于 2015-10-27T15:54:25.153 回答